Privacy Policy

1. Introduction

Welcome to RoostPay ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (roostpay.ca) or use our mobile and web applications (the "App"). This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect information based on how you interact with RoostPay.

Information Collected from Website Visitors

• Contact information (email addresses) submitted via waitlists or contact forms.
• Technical and usage data (such as page views, browser/device details, and approximate location) via Google Analytics 4 (GA4) and Vercel Analytics.
• Referral tracking codes stored temporarily to attribute leads from partner websites.

Information Collected from App Users (Employers)

• Legal name, physical address, email address, and phone number.
• Bank account details for payment processing.
• Canada Revenue Agency (CRA) Business Number.
• General family information and emergency contact names.
• Employee scheduling requirements.

Information Collected from App Users (Employees)

• Legal name, physical address, email address, and phone number.
• Social Insurance Number (SIN) for tax and payroll processing.
• Bank account details for direct deposit.
• Emergency contact information.
• Hours worked and schedule information.

Device Data

• We collect mobile Device IDs specifically for routing push notifications related to payroll approvals and scheduling.

3. How We Use Your Information

We use the collected information to:

• Facilitate automated payroll processing, tax deductions, and direct deposits.
• Remit necessary information to the Canada Revenue Agency (CRA) and, if opted-in, provincial bodies like the Workers' Compensation Board (WCB).
• Route essential app notifications to your device.
• Manage SaaS subscription billing.
• Analyze website traffic to improve user experience.
• Measure site performance and campaign effectiveness, including referral program attribution.
• Send future newsletters, promotions, or contest details (with your explicit consent).

4. Third-Party Integrations and Data Sharing

We do not sell your personal data. We only share data with trusted third-party service providers necessary to operate our platform:

• Third-Party Payroll Tax and Direct Deposit Partner: Used to calculate accurate tax deductions, debit employer accounts, and process direct deposits to employees.
• Stripe: Used to process RoostPay's software subscription fees from employers.
• Government Authorities: We share mandatory tax and payroll data with the CRA and applicable provincial bodies as required by Canadian law.

5. Data Storage and Security

Your trust is our priority. All sensitive personal and financial data is stored securely on servers located entirely within Canada, ensuring compliance with domestic data residency preferences.

6. Data Retention and Your Rights

We generally retain payroll and account data for a period of six (6) years to comply with CRA record-keeping requirements.

• Data Export and Deletion: Users have the right to request an export of their data. Following a confirmed successful export, users may request account deletion. We will delete your personal information permanently, except for specific financial or payroll records we are legally mandated to retain under Canadian tax laws.
• Opting Out: You may opt out of promotional emails at any time. You can also control analytics-related cookies and tracking technologies through your browser settings and cookie controls.